travel and accommodation

DFES will assist regional volunteer delegates to attend the 2017 conference by organising and covering the cost of travel and accommodation. During the online registration process you will be asked to provide your travel requirements. This includes your nearest airport, preferred travel time and room share preference. These details will be forwarded to the travel agent who will book your travel and accommodation on your behalf. Your final travel itinerary will be sent to you via email by 25 August 2017.

If you do not receive your travel itinerary or need to change your travel and accommodation booking, please contact the travel agency Event Travel Management on 1300 040 934 or Please note you may incur a fee for changes or cancellations.


If you require a flight to and from Perth to attend the conference, you will be prompted to request this during the registration process. You will need to provide your nearest airport and preferred travel time. Your flights will be booked based on the information you provide. If you prefer, you can request the travel agent Event Travel Management to contact you directly to discuss your requirements. The best economy fare of the day from the nearest regional airport will be offered.

Please note: 

  • Frequent flyer points or benefits under other incentive or loyalty schemes accumulated in the course of official air travel must not be used for private purposes;
  • If you need to make an amendment to your flight booking, an amendment fee of $30.00 (ex gst) per ticket will be charged to you; and
  • If you need to cancel your flight booking, an administration fee of $50.00 (ex gst) for every cancelled ticket will be charged to you. This fee is in addition to any fees charged by the airline.

HOTELS, PARKING and Bus Transfers

Hyatt Regency
This hotel is allocated to VMRS and VFES delegates
Address: 99 Adelaide Terrace, Perth WA 6000
Phone: (08) 9225 1234
Self parking is available at $30 per night
Valet parking is available at $45 per night

Pan Pacific
This hotel is allocated to BFB delegates
Address: 207 Adelaide Terrace, Perth WA 6000
Phone: (08) 9224 7777
Self parking is available at $30 per 24 hours (on exit)
Valet parking is available at $50 per 24 hours

Adina Perth
This hotel is allocated to SES delegates
Address: 33 Mounts Bay Road, Perth WA, 6000
Phone: (08) 9217 8000
Limited parking available at $30 per night

Parmelia Hilton Perth
This hotel is allocated to VFRS delegates
Address: 14 Mill Street, Perth WA 6000
Phone: (08) 9215 2000
Only valet parking available under the hotel at $55 per night.Parking is also available at the Perth Convention and Exhibition Centre for $56.20 per night.

More parking information – For more parking options please download our delegate parking information.

Hotel bus transfers – Bus transfers have been organised between the Hyatt Regency, Pan Pacific and the Perth Convention and Exhibition Centre throughout the weekend. To view the bus transfer timetable, please click here.


If you live more than 50 kilometres from the Perth CBD train station you are eligible for accommodation during the conference weekend. Twin-share accommodation is fully subsidised by DFES. When you register online you can nominate another volunteer to room share. Your request will be arranged where possible.

If you prefer not to share then you may request a single room, However, DFES will pay the accommodation cost up to a maximum of $110 per night, per volunteer for a single room. You will be required to pay the difference on your personal credit card during the registration process. There are a limited number of single rooms available at each hotel.

You will need to register early to ensure your accommodation requirements are met. We cannot guarantee you will be in the same hotel as your fellow volunteer service delegates if you register late. All accommodation bookings include continental breakfast.

Please note: Upon check-in at your hotel you will be required to provide a personal credit card to cover other expenses, such as mini-bar, telephone calls, internet usage or movie downloads. A $100 per night holding deposit may be placed on your card by the hotel, and will be refunded to you within five working days after checkout.


Front line fire or rescue vehicles cannot be used. If you are unable to source suitable transport, you may submit a DFES Travel Allowance Claim Form to cover the use of your personal vehicle.  Travel allowances will be paid in line with those applicable to public sector employees, as outlined in the Public Service Award 1992.


Claiming travel expenses
DFES will reimburse you for eligible costs related to the conference, such as meals, parking and travel expenses. Reimbursement is subject to the presentation of the relevant receipts.

In line with the Public Service Award 1992, volunteers who live more than 50 kilometres from the Perth train station are eligible to claim meal expenses (breakfast, lunch and/or dinner) incurred during the conference weekend, which are not supplied as part of the conference or your accommodation. Remember to retain receipts (originals are required) and submit a claim form to DFES to receive your reimbursement. Please note that alcohol cannot be claimed. Daily meal allowance caps are as:

  • Breakfast $16.30
  • Lunch $16.30
  • Dinner $46.50

If you drive to and from Perth for the conference you may be eligible to claim mileage reimbursement based on the number of kilometres travelled and the region in which you live. Examples of other travel expenses eligible for reimbursement include parking fees, taxi fees to/from airport, and public transport to the venue. To claim eligible expenses:

  1. Download the Claim Form
  2. Complete all sections (refer to mileage rates if required)
  3. Attach relevant receipts
  4. Submit claim form and receipts to DFES no later than Friday 28 October 2017

Submit claims to:
Attention: Events and Promotions Officer
Media and Corporate Communications
Department of Fire and Emergency Services
Level 2, 20 Stockton Bend

Please keep a copy of the completed claim form, including all receipts, for your personal taxation records, as we will not be able to provide records at the end of the financial year. Processing of claims can take up to four weeks. Reimbursements will be paid directly into your nominated bank account.

Travel Policy
DFES is required to exercise the strictest economy and accountability in relation to publicly funded travel, and ensure that such expenditure realises tangible benefits for the State. DFES recognises that the travel of volunteers for professional development opportunities is of significant benefit to the State, and must therefore ensure, as required by State Government, that:

  • The most economical travel arrangements are utilised that meet the requirements of the traveller, using State Government's preferred travel suppliers; and
  • Every effort is made to reduce the cost of travel and the number of officers travelling.